Hours of Service: Monday through Friday - 7:30 a.m.
Prices: Taxes, where applicable, are not included;
Terms: Net 30 days; interest charges of 1.5% per month
Return Policy: Merchandise may not be returned
General Policy: We reserve the right to change prices
Freight Policy: Shipments will be F.O.B. Ship Point.
Product Liability: Certificate of Insurance available
Custom Upholstery Service: Tri Quality will make
Warranty: Six months on all materials and
TRI QUALITY, INC.
8590 Younger Creek Drive • Sacramento, CA 95828
Phone: (800) 567-9090 • Fax: (877) 388-5933
e-mail: support@triquality.com
to 4:00 p.m. Pacific Standard Time.
minimum order $25 and additional discounts require the
dealer’s account to be current (Net 30 days).
on unpaid balance.
without a return authorization number from Tri Quality,
Inc. Returns must be processed within 30 days of receiving
merchandise from Tri Quality, Inc. Return Authorization
number must be applied and visible on the outside of
the shipping package. All returned merchandise will be
shipped to Tri Quality, Inc. 8590 Younger Creek Drive,
Sacramento, CA 95828. Goods shipped via U.P.S
surface transportation. Custom items cannot be returned.
All other returned items may be subject to a 25% restocking
charge.
and improve or modify products without prior notification.
Free freight on orders over $200 to one destination, one
purchase order, within the continental U.S. Shipments over
$200 which are shipped next day or second day air to
the dealer will be billed to the dealer at the cost difference
between regular U.P.S. and air. For orders under $200,
freight will be prepaid and added to the dealer’s invoice
unless otherwise indicated. Tracing and damage claims
are the responsibility of the consignee on all collect
shipments. All drop shipments will be made “prepaid”
and added to the invoice unless otherwise agreed.
Unless the shipping method is specified by you,
Tri Quality, Inc. will determine the carriers.
• Stock Items - 48 hours
• Custom Items - 5-7 working days
upon request.
upholstery to your desired specifications in writing.
workmanship.